I’ve been told by people far smarter than I, that “Image is everything”. In business or my personal life I am very aware that the way I look and act is a direct reflection on who I am representing. Perhaps this is why I was shocked when someone in a company vehicle was so rude to me this morning.
Stopping at my local Tim Hortons on the way into the office, I saw a van with plenty of writing on the side parking in the most mind numbing way possible. The driver had backed in to a row of parking spots, paying no heed to the marked spaces. The van sat squarely on the center of the line, taking up two spaces.
To add insult to my astute driving manners, I noticed that the business represented in smattering of text all over the van was indeed a “Driving School” of all things. That is just funny by itself.
Chuckling quietly to myself, I parked a few spots down and hopped out of my car. Needing my wallet I opened the rear door of my car and reaching in I glanced over to read the side of the van. That’s when I was welcomed with the inquiry “Can I help you man?”.
Now being the polite guy that I am, I simply said “No sir, just reading the side of your van. Hope that’s not a problem?”. To which the cordial gentlemen replied in a loud, harsh tone “It is today asshole”.

We'll call this the "ass" van.
Something just didn’t compute, I stood there reeling from the foul retort for a few seconds before following him inside to place my own order for breakfast. The guy who was also in a company hat, shirt and jacket, grabbed his coffee and stormed out.
This got me to thinking of my own behaviour when I am wearing City of Hamilton clothing. Now I’m not always in the best of moods but I do think twice before acting like a fool when I am representing the City. Likewise when I am at functions representing other organizations, there are sometimes frustrating individuals who drive me to the edge of sanity. But I always think about how this will reflect on my own image and the reputation of the body that I am representing.
I guess our swaggering driver trainer doesn’t think of such things. Which is sad really. If I ever had any illusions about truck driving training (after all, its a fall back career for Navy pilots) they are most certainly gone.